VOCALYTICS VOCALYTICS VOCALYTICS
Vocalytics
The Revenue You’re Losing by Missing Customer Cues
Every lost insight is a lost customer, a missed upsell, or a looming compliance fine.
Agents waste hours typing tickets your AI should’ve created in real time
Critical signals like frustration, churn intent or urgency are hiding in plain sight
No visibility into agent compliance, performance or fraud risk, until it’s too late
Your customer data is trapped in silos across voice, chat and social
Turning Conversations into Business Growth
Most enterprises only hear what’s said whereas Vocalytics hears what it means. That insight unlocks business changing opportunities. Detect Agent Knowledge Gaps Automatically and Recommend Training Extract User Needs to Improve Products.
Detect Agent Knowledge Gaps Automatically and Recommend Training
Match Agents to Roles, Based on Performance
Extract User Needs to Improve Products
Meet Vocalytics, AI That Actually Listens, Learns and Acts
Vocalytics transforms every customer interaction (voice, chat, social) into real time insights. Detect emotion, sentiment, churn risk, fraud signals and instantly act, update CRM, generate tickets or flag compliance breaches automatically.
From Raw Conversation to Business Action, In Seconds
Every word becomes a data point. Every signal becomes an opportunity
What Powers Vocalytics to Deliver Real Business Outcomes
Vocalytics Works Wherever Voice Drives Revenue or Risk
Product Screens
Powered by AI, it captures sentiment, detects risks and automates actions in real time. With a sleek dashboard tracking satisfaction, revenue and efficiency, it gives businesses the clarity to act faster and the edge to grow smarter.
Unlock real-time insights from every interaction
Simplify tasks with smart automation
Drive growth through smarter, data-backed decisions
Vocalytics turns conversations into growth.
Sentiment Analysis
Industry Benchmarking
Vocalytics Works Wherever Voice Drives Revenue or Risk
